Privacy Policy

Introduction

Welcome to TourHub, your trusted travel partner. This Privacy Policy explains how we handle your personal data when you use our services, including booking tours, creating accounts, and making payments. By using our platform, you agree to the collection, use, and sharing of your personal information as described in this policy.

Information We Collect

We collect various types of information in order to provide and improve our services:

• Personal Information: When you create an account using Google or email/password, we collect your name, email address, and contact details.
• Booking Details: When you book a tour package, we collect information about your selected package, travel dates, and other related details.
• Payment Information: We use Stripe for processing payments. Stripe handles your payment details, and we do not store your credit card information.
• Usage Data: We collect data about how you use our website, including your interactions with our tour packages, browsing history, and preferences.

How We Use Your Information

The information we collect is used for various purposes:

• To provide and maintain our services, such as booking tours and processing payments.
• To manage your account, including verifying your identity and allowing you to view your booking history and invoices.
• To communicate with you about your bookings, invoices, and updates regarding your travel plans.
• To improve the website experience by analyzing usage trends and feedback.
• To comply with legal obligations, such as processing payments securely and ensuring data privacy.

Sharing Your Information

We respect your privacy and ensure that your information is only shared with third parties in the following situations:

• Payment Processing: We share your payment information with Stripe for the purpose of completing your transactions securely.
• Service Providers: We may share your data with service providers who help us with things like website hosting, analytics, and customer support.
• Legal Compliance: We may share your information if required by law or to protect the rights and safety of TourHub and its users.

Your Data Protection Rights

As a user of TourHub, you have the following rights regarding your personal data:

• The right to access - You can request copies of your personal data.
• The right to rectify - You can request corrections to your information if it's inaccurate or incomplete.
• The right to erase - You can request that we delete your personal data under certain conditions.
• The right to restrict processing - You can request that we limit the use of your data.
• The right to object - You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@tourhub.com.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, analyze website usage, and improve our services. You can adjust your browser settings to decline cookies, though this may affect the functionality of certain features on our website.

Security of Your Information

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we will notify you of any significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: privacy@tourhub.com
Address: 123 Travel Lane, Adventure City, TourLand